This policy explains how Zeetech Solutions PVT LTD (“we”, “us”) handles personal information when you use BRANDORA. BRANDORA is our brand. Zeetech Solutions PVT LTD is the company that operates this website and receives payment for orders placed on it.

Last updated: 8 October 2026.

Who is responsible

Zeetech Solutions PVT LTD is responsible for the personal information collected through this website. When this policy says BRANDORA, it means the online store operated by that company.

Questions about your information can be sent through the Contact page. Please include the email address used for your order or account so we can find the right record.

Information we collect

We collect only what we need to run the store, take a payment, complete an order, and reply to you.

If you create an account, we keep your name, email address, and password in protected form. We also keep saved addresses, order history, and your wishlist.

If you place an order, we keep the pieces you bought, quantities, the price charged in US dollars, your billing and delivery details, and the status of the order. You can pay by credit or debit card, or with a PayPal account. PayPal processes that payment for us. We receive the payment result, a transaction reference, and the payer details needed to confirm, ship, and support the order.

We do not store your full card number, card security code, or PayPal password on this website. Those details are entered on PayPal’s secure payment page and are handled by PayPal.

If you write to us through the contact form, we keep your name, email address, and message. If you join the BRANDORA list, we keep the email address you submit. If you browse as a guest, a cookie may remember the pieces in your bag and on your wishlist.

Our store software also records technical details such as your IP address, browser type, and the pages you open. We use these to keep the site secure and to understand which pages are used.

How we use it

We use this information to create and manage your account, charge the card or PayPal account you choose, deliver orders, send order updates, answer questions, and send the emails you asked for. We also use it to prevent fraud, fix errors, issue refunds, and keep the records a business is expected to keep.

We do not sell your personal information.

Cards and PayPal

Credit card, debit card, and PayPal payments are processed by PayPal on behalf of Zeetech Solutions PVT LTD. When you pay, PayPal collects the card or account details under its own terms and privacy statement. Those terms apply to the payment itself, alongside this policy.

PayPal’s privacy statement is published at paypal.com/legalhub/privacy-full. PayPal’s user agreement is published at paypal.com/legalhub/useragreement-full.

Who else receives it

We share information only where it is needed to do what you asked. That includes PayPal, so your card or PayPal payment can be taken and later refunded, the carrier that delivers your order, and the company that hosts this website and sends our email.

We may also disclose information if the law requires it, or if we need to protect customers, this store, or Zeetech Solutions PVT LTD from fraud or misuse.

PayPal and our other providers may process information in a country other than your own. Where that happens, we rely on the safeguards those providers offer for international transfers.

Cookies

This website uses cookies that are needed for the shopping bag, sign-in, checkout, and wishlist. PayPal may also set cookies when you pay by card or with a PayPal account. More detail is on our Cookie Policy page. You can block cookies in your browser. If you do, the bag, account, and card checkout may not work.

How long we keep it

We keep account and order information while your account is open, and for as long as we need it to finish an order, handle a return or card refund, and meet tax and accounting duties. Contact messages are kept long enough to resolve the request. Newsletter addresses are kept until you ask us to remove them. Card numbers are not kept in our store records.

Your choices

You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Send the request through the Contact page. We may ask you to confirm that the request is yours before we act on it.

You can stop newsletter email through the Contact page. Messages about a payment, refund, or delivery are part of the order and are sent while that order is open.

Children

BRANDORA is a store for adults. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Security

We use reasonable measures to protect the information we hold. Card and PayPal details are handled by PayPal on its own secure page. They are not stored in our product database. No website can promise that every transmission over the internet is completely secure.

Changes to this policy

We may update this policy when the store or the law changes. The date at the top of this page is the date of the current version.